Questions
What exactly are these?
Two small web apps for freight brokers. Freight Funnel tracks shipper prospects through Cold, Warm, Hot and Customer. Its companion app Fleet Finder is a searchable carrier book. They run in your browser, on desktop or phone.
How much is it?
Both apps are $9.99 per user per month. Monthly plans renew automatically until you cancel, and you can cancel anytime online, effective at the end of the current billing period, with no partial-month refunds. Annual billing is 50% off ($59.94 per user per year, about $5/mo), is billed up front, and is non-refundable. Ares is month-to-month and is not offered at an annual discount. See the fine print for office, All-In and Ares terms.
Do I need to install anything?
No. You sign in with your email and password. Your teammates get their own logins on the same account.
Can I bring my existing spreadsheets?
Yes. Upload Excel (.xlsx) or CSV files yourself at no extra charge, any time. The apps match your column headers, show a preview, and flag rows with problems before anything is imported. We also offer a paid concierge import for $250 one-time, and it is included in All-In.
Is my data separate from other brokerages?
Yes. Each brokerage has its own account, and other brokerages cannot see your shippers, carriers or notes. You can export your data to CSV at any time.
Does Fleet Finder check whether a carrier is safe or authorized?
No. Fleet Finder is a record-keeping tool, not a safety or compliance clearance. You must do your own carrier vetting (authority, insurance and safety). An in-app look-up of public FMCSA authority data is planned but is not available, and we do not promise a release date.
What is the AI Prospecting Assistant?
It looks for shippers in the industries you pick and drafts outreach for you to review. It never sends on its own: you approve every message. It is set up with you, runs on your own email domain and lead-data account, and you stay responsible for following email marketing laws. Leads and contact info it finds are not guaranteed to be accurate or complete. It comes only with All-In (or the office plan) and is not sold as a standalone add-on.
What is All-In?
One subscription, $59 per user per month, with both apps, the AI Prospecting Assistant, priority support and the concierge import included. The AI Prospecting Assistant is only available in All-In (or the office plan). There is also an office version for 5 or more users: 5 seats for $74.50/mo, billed annually ($894/yr), with extra seats at $14.50/seat/mo ($174/yr each). That saves $220.50/mo versus 5 individual All-In seats ($295/mo).
What is Ares by Freight Funnel?
A done-for-you AI operations assistant set up for your brokerage, starting at $749/mo plus a one-time setup fee quoted on the call. A scope and order form are required. It can support rate quoting (checked against your own load board and rate data), load building in your TMS, shipper and carrier email drafts, tracking follow-ups, paperwork and PODs, invoicing readiness and daily briefs. It runs on your own accounts and access. You approve AI drafts before anything is sent, and you approve anything that goes out to customers or carriers and any money movement. What it can do depends on what your systems allow. Results are not guaranteed. Choose "Ares by Freight Funnel" in the form and we will set up a call.
Which add-ons are available today?
Priority support, concierge import and extra users are available on the apps plan. The AI Prospecting Assistant is not an add-on; it is included in All-In. Carrier checks (FMCSA) are not available yet and are not promised for a date.
How do I cancel?
Monthly plans cancel anytime online. Cancellation takes effect at the end of the current billing period, and there are no partial-month refunds. Annual and office plans are billed up front and are non-refundable, including if you cancel mid-term; your access continues through the end of the paid term. Export your data first if you want a copy. Need a hand? Use the contact form.